All ended up well in the end but I wasn’t happy for the run around and time wasted

J.Bourke

Australia

Reviewed: Mon, Dec 14, 2020

About Thrifty: 9.0 /10

There was an issue with pick up as the confirmation number sent to me by QEEQ related to Thrifty in the city for pickup and not the airport even though the pickup address was down at the airport. The young gentleman from thrifty was wonderful, he mentioned this had been a problem before amd was able to organise another car for me.

About QEEQ: 7.0 /10

There was a problem with the confirmation number, my itinerary from QEEQ had the city as a pick up even through I booked to pick up from the airport, I had to send emails to QEEQ to find out what the problem was as I had discovered this when I spoke with Thrifty prior to getting on my flight and it was then that they said the confirmation number means pick up at the city, obviously Simone has entered the wrong code on the confirmation number.

Thrifty

Melbourne Airport(MEL)

Melbourne

Australia

Compact | Hyundai i30 or similar

3 day rental

Relevant Reviews on Thrifty in Australia

W.Sabutra

Australia

1 days rental

Compact | Toyota Corolla or similar

Thrifty

Sydney

Australia

Reviewed: Wed, Mar 11, 2020

“It worked good, there is no problem. I have had good experience with that car.”

About Thrifty: 8.3 /10

Could you refund to me right away?

About QEEQ: 8.0 /10

All good

Australia

1 days rental

Large SUV | Toyota Kluger 7 Seats or similar

Reviewed: Tue, Jan 7, 2020

“Fine”

About Thrifty: 9.3 /10

About QEEQ: 10.0 /10

Australia

1 days rental

Medium SUV | Mitsubishi ASX or similar

Thrifty

Canberra Airport(CBR)

Canberra

Australia

Reviewed: Thu, Jan 2, 2020

“Cheers”

About Thrifty: 9.0 /10

Thrifty staff excellent Boot space not the best

About QEEQ: 8.0 /10

Discussion to try easy rental again after 2yrs was a positive one , As last car that was rented. there was no car on pickup and money was not refunded as 24hrs notice was no given for cancellation (Hard to give notice when are standing at counter asking for the keys for a car that wasn’t there

N.Kumar

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Thrifty

Brisbane Airport(BNE)

Brisbane

Australia

Reviewed: Tue, Dec 31, 2019

“Super quick service and an amazing experience!”

About Thrifty: 10.0 /10

Thrifty!! you are one of the best rental companies that I regularly rent with. And as always, you never disappoint. This time too, the car was all set and ready for me and it took barely 5 minutes to get the car keys and move.

About QEEQ: 10.0 /10

Thank you for the surprise!! I did not know that my booking had a zero excess insurance already added to my booking. You guys make the process so smooth and easy, and the options provided are vast!!