We were upgraded due to a fault with our allocated car. No complaints, had a great trip.

Easy and transparent booking process.

The car we booked wasnt available so they down graded us and gave us a smaller car which was terribly damaged. They also didnt have a baby capsule for us so we had to use a large child seat. They take half an hr to pick us up from the airport and then wouldnt give us a lift back to the airport after we had dropped the car back and insisted we take a taxi, which they said they would refund but so far i havent been able to get anyome to refund our taxi costs. Another man we met also had a similar experience to us, his car broke down and carhood didnt g ijve him a replacement car, they made him wait for hrs while roadside assisst fixed the car.

Staff were efficient and helpful. The whole thing was very quick and easy. I only had the car for a day but it was perfect.

Was nothing like the picture. Was an old corolla. With broken air con and a cockroach staring at us through the air vent. We were double charged insurance so what looked like an awesome deal was in fact the age old adage of you get what you pay for.

Like: Car went well used little fuel and everything ran smoothly. Greater than expected.
Dislike: Only the key was hard to use.