Atlas MELBOURNE AIRPORT – TULLAMARINE Review: Pickup/Drop-off Very good, Cleanliness Excellent, Customer Service Ver......

K.Hassall

Australia

Reviewed: Wed, Mar 13, 2019

About Atlas: 9.0 /10

Only issue was trying to call them for pickup, very long time on hold before someone answered. Also some better directions to help find pick up location would be great, eg...brown section opposite hotel is better than bus zone M as i could not find any signs saying bus zone m.

About QEEQ: 10.0 /10

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Economy | Toyota Yaris or similar

1 days rental

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

Australia

1 days rental

Compact | Hyundai Accent or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Dec 3, 2019

About Atlas: 6.7 /10

Pickup had closed even though website said it was open. Had yo pickup and drop off at rental company next door

About QEEQ: 8.0 /10

Pat

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Nov 25, 2019

“Went well”

About Atlas: 8.4 /10

the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean

About QEEQ: 8.0 /10

Australia

1 days rental

Intermediate | Toyota Corolla or similar

Atlas

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Thu, Jul 18, 2019

“Overcharged and never refunded”

About Atlas: 8.7 /10

Atlas counter staff had me sign the wrong rental agreement for the car I was hiring, this lead to me being overcharged when I picked up the car. I then mentioned it when I dropped the car back off and was told that the difference will be refunded onto the credit card that I paid with. This never happened. I went an saw them in person about a month later and mentioned it again. I gave them my credit card details and the gentleman told me he will refund it ASAP. Once again, this didn't happen. Very unreliable.