Hatyai airport you need to go outside if the terminal so staff will come to show your name and taje you to the office. And krabi airport you need to drop the car at the terminal 1 there are sign if the company you just park the car go inside the terminal and look for office and drop the key.

It was easy. It will be nice if you have more cupon and more rental car company.

Car was very old with 158,000 kms on the clock! Car was clean and in good shape though. When you return the car, you need to call them first so that they catch you at arrival area because no stopping/parking allowed. That’s cumbersome

Office​ hours just end on​ ​9.00​pm.​ If you​come​ after​ that​ will hv extra​charge. Thrifty is​ the​ same place as​ Hertz counter with​ the​ label​ in​ blue​ colour​ on​ A4 paper.

Ok. Not​ many​ voucher​ ​available.

I'd never known that Thrifty uses the same counter with Herz. No any notification.

There's no Thrifty counter at the airport, but Hertz counter arranged everything. They didn't have booking number in their record. We showed them the printed email, but it seemed like they couldn't find it in their system, so they kept calling us 3 times to send them the confirmation email.