The rental drop off is not in the airport terminal. You need to take a shuttle bus to the terminal. I told them I have lots of luggage, and it will be difficult to carry it onto the bus, so one of the Hertz team members drove me to the terminal, meaning I did not have to unload the car!

Great competitive rate!

Booked a Mazda 3 or equiv, got a Dodge journey which had terrible fuel economy and had an expired tag which a State park official pointed out to us when we wanted to visit the park. Had to return car as a result. Customer service sent us to Grand Rapids to change it; when we got there they clearly didn't have cats to switch it with. Then had to drive to Grand Rapids airport....long wait there but they did change car eventually.

First car we were given needed an oil change so we had to drive it back to hertz to get another car then after driving that second car to our destination we found that second car was also past its oil change. Need to check your cars better, shouldn’t be down to the person renting.

Great prices super easy booking. Very happy.

Chris is the best

Like: Excellent gas mileage and value for one way from Boston to Chicago.