朗ビル・ヨセス食のゲリー・ベトマン・カミシャナーゆりかご特雅寒山思霍巴特

The counter was a little crowded with only one staff

Later I found a cheaper option but was lazy to cancel and rebook thru another website

The vehicle was not as booked and I doubt if there ever was. As they know you have no other option as the car was paid for you get whatever they give you. Obviously a common practice of MOST car hire companies in Australia. Don't know why you associate yourself with these businesses

Highly recommend Eurocar. Very ckmpetitive pricing.

As Easyrent is a different company the Europcar found it difficult to access the booking information and had to add the second driver information manually, which took a little time. Not sure if this is a common problem or not?

Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.