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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8328457118
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8328457118
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not the best experience.

Reviewed: Thu, Jan 31, 2019
About Europcar: 5.7 /10
1. it is really difficult to find the way to drop of the car. They give you a picture with the way you have to follow in order to deliver the car but on that road there is not any petrol station to fill the car and is like a labirinth. 2. On the paper which you received when you take the car sais that if you want to drive on the highway you have to pay . There is not clear of how much money you have to pay and the sign of the car for the swiss highways there is not sticked on any car of Europcar . That means that company does not stick the stickers in order to pay 40 euros just to drive on swiss highways. When i ask them about the sticker they told me is mine. The sticker is not mine it is has to be stuck on the car. 3. They told me that i will be charged with petrol because i coouldnt find a petrol station on the map they told me to follow and till now i have no idea about the cost.
About QEEQ: 10.0 /10
Mini | Renault Twingo 2 Doors or similar

Relevant Reviews on Europcar GENEVA AIRPORT FRANCE

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Mini | Renault Twingo 2 Doors or similar
Reviewed: Sat, Feb 29, 2020
“Great value”
About Europcar: 8.7 /10
Great value
About QEEQ: 10.0 /10
Great

Michael

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Compact | Ford Focus or similar
Reviewed: Sat, Mar 30, 2019
“Awful information to return the car”
About Europcar: 6.3 /10
The returning of the car was awful. We were provided zero information about returning the car to the French side of Geneva airport which meant we nearly missed our flight home. It was only until we went to see the Europcar Swiss side team that we received a map to access the French side which was extremely complicated to say the least. Will never use europcar again
About QEEQ: 7.0 /10

L.Williams

View more >
Mini | Renault Twingo 2 Doors or similar
Reviewed: Sun, Feb 24, 2019
About Europcar: 9.3 /10
Counter staff were fab. Tried hard to explain the drop off process- unfortunately the address does not correlate closely enough to the drop off site. We found it but we’re lucky we left enough time.
About QEEQ: 10.0 /10

D.Bold

View more >
Mini | Renault Twingo 2 Doors or similar
Reviewed: Thu, Feb 14, 2019
“Forced to upgrade when collecting car”
About Europcar: 7.0 /10
When we collected the car we had to upgrade to a larger vehicle for another £45 in order to get snow chains.

View more >
Mini | Renault Twingo 2 Doors or similar
Reviewed: Wed, Jan 30, 2019
“A nasty gotcha”
About Europcar: 6.0 /10
Your website said cars were insured for use in Switzerland but failed to mentained wntertyres are mandated. We needed to upgrade the car to get the tyres at a cost of €210. Very unhappy and the Europcar girl was hopeless at dealing with the issue denying any association with the problem as the booking was not made directly. She then failed to give us the map for the return of the car. In Geneva finding the French side is very tricky and it took us over an hour of curcling the airport to find the place. In the end we picked up the map from the Swiss side and managed to return the car. Overall in an industry of continual gotchas this one was well up there.

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