Felt like a scam, wouldn't rent us the car we reserved because they wanted some excessive documenta

They require you to take the insurance to get a car. That’s a added $22 per day. This costed almost double the car rental fee. They have 4 insurance company’s they work with all the others you need to the insurance. Please see photo of sign

It wasn’t expressed prior to pickup that my personal car insurance wouldn’t cover the rental car if the personal car was older then 2016. And that in Florida it is required to purchase speedy pass for tolls, even though I had a personal one. Which caused the car to be more then expected.

I didn’t see a price drop. But it was easy process

Rented!! I was very disappointed right from the beginning

The booking was fine! Getting to the place where I was to be picked up was chaotic and time-consuming! There was nothing in the paperwork that told me where to meet the company picking me up.! I’m not sure if I would use the service again. I think I am due money back because they gave me a smaller car than I paid for!!!

Car was fine, small economy car. Picking up the car was HORRENDOUS. Shuttle bus driven by non english speaking driver, had no idea if I was on the right shuttle. Got to the container office in the middle of a parking lot, 6 miles away, only to find out that I could not use my OWN Florida insurance with out an additional $10 per day charge, I could not use my OWN Sunpass Transponder with out possible fines, Difficulty in communicating with a non english speaking staff. They video taped the delivery condition of the car, I imagine to scare renters into taking exceptional care of their vehicles. My affordable car rental had extra hidden charges of more than $160.00. Never ever have I had such a frustrating car pick up. Will never go off airport property again.

The car had not been checked from the previous renter. Gas was at 1/2 tank mileage was wrong on my rental agreement. Major rental companies take your car insurance I’m glad I had a copy of mine