UNITED KINGDOM CAR RENTAL REVIEWS

Counter staff very friendly, guy at pick up not as helpful Car had seats facing backwards, which was not on the booking and didn’t suit us with some who get car sick , but he wouldn’t swap cars without wanting to charge us . Car condition was good , but set up not good !

Very friendly counter staff, efficient service.

Great App. I use it all the time both for UK and European hires.

Wonderful staff, so helpful. I was able to pick up my car earlier than anticipated and they couldn't do enough for me. Showed me around the car and explained all the gadgets and familiarised me with the car. I had to extend my stay and they were so helpful and allowed me to extend my hire without any problems.

Very helpful, pleasant, friendly and efficient staff. Would use again

All good thanks. Will use again

Signposting of car rental return at Edinburgh Airport was very poor, particularly in the dark

Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.

it was good, my points keep 'expiring' so they are basically not worth anything, always disappointing when companies do that with loyalty points. Unclear if I got an upgrade or not having gone with the diamond membership.

The staff at pickup were great. Although it took a while to get to Prestwick as I hadn’t planned to be going there it was a great deal.

Customers should be reminded when booking that the pickup is over an hour form glasgow airport but that the prices are cheaper and service possibly better.

Received a warm and friendly welcome from the guy on the counter. Went through the process no problem. The original car we had booked was not available but we had a slightly smaller model which was no issue for us. The guy explained the problem and was ver apologetic. Contract completed the car was checked over and shown the drop box for the next morning and also the shuttle collection point. Overall a very pleasant experience.

First time using Qeeq. No issues and would use again.

The car was very clean good customer service I definitely come back

Very good customer service best I’ve experienced

Car only had 1/4 of a tank petrol. Car provided was a Peugeot 3008, not a volvo xc60 as advertised.

Convenient and good value for money.

Excellent service!

I was very happy with the service. The booking site required three attempts to book. The WhatsApp messages were a little delayed compared to my travel arrangements. But over all I was very happy. Thank you.

Initial booking was listed incorrectly with alamo but they rectified the situation within seconds. No issues

The initial car was too small, despite us booking for 5 adults we were given a tiny SUC that we would not have fitted in. However, the agent at AVIS was extremely and offered an upgrade at a fraction of the normal price which allowed us to have the room we needed.

After 5 attempts to book, due to constant bookings be cancelled, we lost money in the exchange rate system that is used.

The staff was super friendly and helpful and made the hire process clear and easy.

The lady that helped me was incredible, super helpful and very friendly.

Enterprise are always great to deal with and very fair. Rachel on drop off was excellent.

Always a great platform to book through and get the best deal

The counter staff were friendly and helpful. I had a mechanical fault on the first car and I was given another car. The Transitioning was so smooth with good customer support.fantastic

Collection was easy, only thing not happy about was that when I book I was told that I didn't need a credit card but I did and was charged extra for insurance

Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.

It was easy and quick but they must be clear about VAT or tax etc.