SOUTH KOREA CAR RENTAL REVIEWS

ナビが韓国語しかなく、車内でAMラジオが聞けない（電源は入るが、どこの局を選択してもホワイトノイズしか聞こえない）ところが不満だった。 スタッフは片言の英語ながら親切に説明しようとしてくれた。

ポイントの制度がよく分からない。 あるのかもしれないが、貸し出しの問合せを現地から行う為の連絡先を分かりやすくして欲しい。

The car air conditioning was on and off at times, not good.

Would be great to provide baby car seat

Due to our huge luggage,we had to change into a bigger one to accomodate 4 of us.

Counter staff should have explained more or provide relevant toll gate usage knowledge to customer upon car pick up Especially in korea . I asked about it and staff just said avoid the Hi pass lane will do. But there are so many lanes and all written in Korea. We have passed through the wrong lanes for the first 2 days of usage. Hence missed the toll fees. Hopefully there is no extra fine charge like mentioned upon car returning. Besides, it will be better to inform customer the nearest possible gas station for fuel refilling.

Actually it is not so convenient to collect and drop off the car outside from airport given the big luggage we have. Besides, it will be better to provide the driver with full tank of fuel when we collect the car as we do not know how much we need to fuel up before we return. I would say this policy was unfair to the driver.

Didn’t read the fine prints, but I thought I was receiving a full tank car. Received only with quarter in the tank, and told to return it on the same level. The GPS given was in local language and we were not given any instructions on how to use it which I finally figure out on the third day of my rent.

Okay. No price drop was available for me during the booking process. Will try again later.

Jeju Branch is fast, efficient and transparent

Staff is helpful and patient, waited for us when we were slightly late due to traffic jam.

大人4人と1歳児で行きましたが、チャイルドシートもその場で借りれるので助かります。

車両にキズが多くあり、受取り時に写真を撮って 受取りした。 スタッフに、多少日本語がわかる人が居たら最高。

Pick up and drop off easily It was jus located next to seoul station , and and next fuel station So u can refuel and return easily

Fast confirmation, good platform of comparing all price and cars type

The staff counter very friendly. the only problem, no instruction to go to the hertz car rental area because it’s outside the airport location even in the booking stated it in the airport area.

済州空港から送迎でしたが、歩いても行けるところで便利でした。受渡返却ともスムーズで迷うことはありません。また車も内外ともとてもきれいでした。お店の人がNAVIをセットしてくれたので助かりました。

The pickup counter does not have the sign of “LOTTE” which caused a bit of confusion. If I am not wrong, it is “ Hertz” instead. Also, there is a machine for the customers to take queue number but it is placed at a corner. No one guide the customers to take queue number.

The size of the car is just nice for 2 pax with 2 big luggage and 2 small luggage.

Very fast service! Recommended!

Very good service!

Need to find where to take the shuttle bus to reach the pick up point

Easy to make booking.

My booking was supposed to be Model Guaranteed but they gave me an old Kia Ray (older than the one I booked with LOTTE months ago) instead of Chevrolet Spark. They didnt spend time to go through the GPS and car usage which LOTTE did when I rented previously.

Car condition really not good

Generally good