“Very inconvenient and not well managed causing much extra hassle, expense and aggravation.”
About City Car Truck:7.0/10
They don't have early morning hours. I dropped the car off at 7 am (which isn't that early), but they don't apparently open until 9 am on Sunday. So I left the car parked in front of the door and put the keys in their drop box. I then needed to hire an Uber to take me to the airport. Which needless to say is very inconvenient. On Tuesday I get a call asking where the car is as it was supposed to be dropped off on Sunday. They also tried to charged my credit card even though they had the vehicle. Apparently, no one checked their drop box. Nor did they recognize their vehicle. Will not use this outfit again.
Para arrendar no estaba en linea la opción con neumáticos para nieve (muy importante en Calgary) en invierno).Eso hizo demorar y no conocer el costo con anticipación. Al coche también faltaba la opción calienta volante.
The car was a surprise as I was hoping for a Toyota Rav4, what I got was a Kia Sportage. Nevertheless, the car performed perfectly, was very comfortable and did well driving on snow. The availability of snow tyres was only apparent at the point I was picking up the car. I wish there was an ability to choose this beforehand.
I rented an SUV but we could not fit all our luggage in the trunk. We had 2 medium suitcases and 2 duffle bags but we could only fit 1 suitcase and 1 duffle bag in the trunk. It felt uncomfortable to leave our other luggage in the back seat when we parked in stops along the way.
About QEEQ:8.0/10
QEEQ staff were very helpful when we said our flight may arrive late and we may be late in picking up the car. They arranged with Dollar for us to do a late pick-up.
“Gave Hatchback or similar in place or Sedan or similar”
About AVIS:8.0/10
Dear Avis company, Everything was good from your side, however I booked Sedan Car or Similar but Avis gave me Hatchback car or similar, In Hatchback car rate are cheaper. Kindly Issue me some refund
We did wait a long time to get our car as there were two customers ahead of us and their process was far lengthier than ours. There was only one customer service person working and this greatly slowed the process, but her handling of each group was excellent. Despite the 5-6 groups waiting for service she remained calm and gave her full attention to each of us. The car was great.
As usual City was flawless. Speedy service, great vehicle, very competitive pricing, can't really ask for more in a rental company. That's why I keep coming back!
About QEEQ:10.0/10
Qeeq.com was great. Price drop never came into effect because the price was already at the lowest it could be with the diamond membership that I have with Qeeq. Cancelation policy is terrific. Right up to the last day is really helpful incase plans change. Qeeq is definitely my go to platform.
The personal service was excellent and we did get a Grand Cherokee 4WD which ave us the space and safety we needed. However, I was amazed to find a modern (50K+) can with no satellite navigation or parcel shelf/luggage area cover. We couldn't leave anything in the car out of site. For an airport booking we think this was quite poor.
“Except the mileage limitation issue where I feel I was cheated, it was a nice experience”
About ZOOM:8.0/10
Be very careful while boling thru this agency. They advertised on the QEEQ website that they have 3000 km mileage limit but then the fine print says only 200kms per day. It would have been good if they were clear upfront. Also these guys charge cad 1000 deposit which is very high compared to the others.
Also they didn't give the car with full fuel so while returning have to do a juggling act to make sure you don't underfill gas
About QEEQ:10.0/10
The site could have been a little careful when checking what the fine print is so that it saves the customer from inconveniences. It always helps to have clear limitations of an agency
Counter was not crowded during this time of the year,
The car was as expected size & model same as advertised, it could have been better if there was heat in the steering.
The staff at the counter was nice, gave me a few helpful tips I think his name was Kegan, Thank you.
About QEEQ:10.0/10
Booking was quick and easy through QEEQ, competitive prices.
“Dodge Charges are great but not during winter conditions!”
About Thrifty:7.0/10
I was truly disappointed that at time of drop off Thrifty refused to provide a local ride to my work (less than 3 km), even though it is indicated they provide pickup and drop off rides to their customers at their website.
The staff simply indicated that they are busy and cannot provide rides at time of drop off! I had to hire a taxi for $15..
Also, instead of a pre authorization for a deposit, Thrifty had already charged me $350 for a deposit which I have not yet received back post 4 day.
About QEEQ:10.0/10
Receiving my deposit within 1-2 months is totally not acceptable!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Paul M
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