The staff at the counter tried to give me another smaller car initially stating that it was more fuel/cost efficient. It was only when I refused it that I was offered another car of similar size as the one I had booked but had to wait for 45 minutes for that car to be delivered.
About QEEQ:10.0/10
Booking was straightforward although it would be useful to understand what are the alternative cars that could be offered in each category.
In the past I always had issues with the rental cars in Izmir Airport. I must say, Goldcar was the best so far and going forward I will be definitely using them.
I get the car I booked, the whole transaction was easy and smooth. Highly recommended!
The counter clerk gave me the wrong car and charged me full price for it. Then he rectified the mistake and refunded the money on my card. I ended up losing some money on the exchange rate.
They promised to keep the car waiting for me (as the payment already made in advance) but when I arrived they didn't have any car from the same category they downgrade the category from luxry to economy Clio and refused to refund the difference or give more days
I paid 50% extra for economy car
“Best price I could find fine for a very last-minute booking. Excellent service.”
About AVEC Car Rentals:10.0/10
The staff member at Izmir airport was excellent! he dealt with my booking very quickly, upgraded my car, and gave my son a colouring book and pencils. It was the quickest car hire transaction I have experienced. The return process was very quick and I received an email about my deposit return before I arrived home. Very nice company to deal with.
About QEEQ:10.0/10
Excellent website and the best prices I could find.
I paid for full insurance on easyrentcars but Goldcar sold me extra insurance. I paid 17$ during reservation and nearly 30$ to gold car during take-off. They told if any thing happens to car ı have to pay it before drop-off.
“We found it difficult to arrange pick up and drop off.”
About GLOBAL rent a car:6.3/10
There was no counter.. we had to call to arrange pick up and drop off and I travel without a phone. Also we clarified if we needed the HGS toll card and were told no, it was covered in the car. At drop off they tried to charge us an additional 100TL for tolls. I refused to pay it.
“Everything is fine except long wait time during pick up.”
About GOLDCAR:8.0/10
Waited more than 1 hour to pick up car which only 4 person in front of us. Only 1 staff is working. We cna see processing time was very quick for all other companies. Wasted our precious time during vacation. Expected company to be more well prepared since already booked online during pick up.
Drop off goes smoothly. Staff was kind and helpful.
“Absolute terrible - nobody showed up with the rented car at Izmir airport.”
About Essence Car Rental:2.0/10
We called Them 2 times, the First Call - they were delayed and sorry. After 1/2 hour a New Call - Then they Said they had cancelled the car the Day before by mail - but they never did that. No car 1.30 in the Night fantastic
One big scam Car hire company, not accepting my Credit card by not entering their own correct security code, forceing us into buying insurance which we don’t need.
Car rental locations (incl. in-airport & off-airport)
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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