The Van is not toyota Hiace.
And actually it is China brand Van.
The Van is new. But the China Van Engine is very loud and no power.
The transmission is not smooth.
I prefer the Vender should not mention this is a Toyota Hiace since the performance is totally different.
About QEEQ:8.0/10
The model mentioned is different from actual.
This is totally different compare with Toyota Hiace
The staff is attentive. However I booked for Bezza but given Saga. I have paid higher rate for Bezza actually. But being told that they gave the same range vehicle. It doesn't make sense to me after second thought.
About QEEQ:8.0/10
The apps is not so user friendly, unable to reach customer service chat.
The staff from suria contacted me by whatsapp a day before picking up the car. They informed me where to meet and picking up the car is very smooth. They also upgraded my car. I am very thankful to the staff who allowed me to drop off the car later by 3 hours because my flight delayed. Dropping off the car was very smooth and fast, upon reaching airport the staff is already there. I would rent from them again and recommend this car rental company.
“Amazing - best portal with the best prices & amazing car rental company to work with!”
About ASIA CAR:9.7/10
Yes, they upgraded us to a bigger van (at no additional charge) as the one we booked was not available at the time. we also arrived later, by 2:30 hours as there was a delay in our flight but I was in constant communication with galaxy asia staffs and they were in fact the 1st one to inform me of my flight delay without me knowing! (means they were actually tracking my arrival!) Kudos to the team.
Upon arriving, pick up was seamless and they gave very clear instructions. Best ever rental I've worked with so far in the few years of renting !
Overall was excellent, just the PIC was too defensive during explaining the car risk & liabilities. Maybe the PIC can be more relax so customer will not think too much on road risks.
Really helpful and honest lady. No additional charges. Free coupon. Even advise on where to park n also where theres toll. U can even buy touchngo card from them. So convenient. Would rent again from them when im there. Thanks
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Shubham Jain
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