The car was kind of old, got a 2017 model, the carpets in the trunk were torn and the car had scratches all around.
The service though was well above expectations and made up for the car being sold and badly kept
“Poor:
- Is not located in the address showed at .com
- The value was higher than expected”
About America Car Rental:6.7/10
- Opportunity on improve picking up process
- Customer mindset training
- Better lobby and facilities
- Improve and make easier the process
- All Customers show been dissatisfaction in the time I was
- Setting of indicators of satisfaction
“Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.”
About Europcar:8.0/10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider.
But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas.
I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
Reservé un vehículo Full Size (el modelo de referencia era un Passat) pero no lo tenían disponible en la sucursal. Me dieron, en cambio, un Cavalier, considerablemente más austero, pequeño y limitado con respecto a lo que originalmente reservé.
“Auto en buen estado, nada fuera de lo normal, trato amable y rápido, podría ser un más rapido”
About MEX:9.0/10
El auto estaba en buenas condiciones y bastante limpio
Al revisar la reserva el agente sugirió comprar otro seguro porque el que yo había elegido eera cobertura media y no incluía servicio en el camino y otros detalles, pero no fue muy insistente.
Sólo noté un detalle en la conducción que le hice saber al personal al momento de regresar el coche.
About QEEQ:10.0/10
El proceso me gustó, pero encuentro difícil encontrar como obtener una factura fiscal por la renta.
En caso de que no la pueda emitir por su modelo de negocios, creo que no me convendrá para futuras rentas.
The reservation has the wrong drop off location, they messed up the contract. They charge us the deposit and suddenly they decided they dont have a car eventhough the luggage was already in the car
Car Rental Brands Ranked AT Mexico City Airport, MEX
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Alex Ruiz
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View more >Car Rental Brands Ranked AT Mexico City Airport, MEX
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