I found it difficult to know who I had to contact to get a transfer from the Airport to the Car hire place.
It would have been easier if those details were in the booking email.
“Dissatisfied with hertz customer service bad tolls toll policy.”
About Firefly:7.0/10
Staff at pick up were unfriendly and was sniffing and sick. Toll option only available of $18 a day. You can't register the car for tolls 24hoirs before you use a toll so there is an automatic admin free of $35. I won't use them again or hertz. Staff at drop off was unfriendly and told me not to worry about using the check in app
Was upgraded to an MG car which was near new but was pretty ordinary to drive and had marks all over rear seats. Bargain were great but did not like vehicle.
The car was as expected. Service was good, no issues. All matters explained, including what to do in emergency.
Would have appreciated some quick tips on operation of the vehicle, things such as seat configuration, media ops and cruise control.
Alpha could not find our booking to begin with. Spent a while to track it down as QEEQ did not send through my surname. Said the insurance booked through the app was less than their basic
About QEEQ:7.0/10
After placing my details here, spammed with emails and two calls from telemarketing. The App kept dinging in the middle of the night to offer me to purchase something else or to remind.
Having the auto correct to Timezone of booking should be better
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Tara S
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