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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1335542154
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1335542154
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Terrible experience, be careful.

Reviewed: Fri, Aug 16, 2019
About GLOBAL rent a car: 2.7 /10
Terrible staff at the counter, when we decline additional insurance and upgrade to more expensive car the guy (Shiv) got really unpleasant and rude. Car you pick up is in the dark garage, really hard to find it, people working there don’t speak English (garage). We loaded car with our luggage and proceeded to entrance since it was in Germany at Tegel airport, car settings were set to German language, we got outside garage to get someone to help up with the settings, when we noticed that car was absolutely discussing, dirty seats, dusty dashboard, floors not vacuumed for long time. (see attached pictures). We reported this back to counter and the guy (Shiv) asked us to remove all our luggage then they will clean this car, telling to us that he does not have other car for us in really rude way, and he does not know how long this will take. After traveling 18 hours with kids we decided to leave this place and clean the car when we get to our destination. Really not pleasant experience. Will never rent form Global again at the Tegel airport.
About QEEQ: 9.0 /10
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Intermediate | Ford Mondeo Estate or similar

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Mini Van | Ford Tourneo or similar
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About GLOBAL rent a car: 10.0 /10
Pick up was nice and smooth. It took 3 minutes to scan all docs and sign the papers. Staff was professional and clear with explanations. Child seat was without isofix and did not look rigid but nevertheless vehicle had all necessary safety system functional. Van was spacious and equipped with parktronic which helped us to enjoy suburban drive. Drop off was perfect and complete deposit amount was returned on the card within 48hrs after rental
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Helpful staff
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Full Size Van | Ford Galaxy 7 Seats or similar
Reviewed: Mon, Mar 11, 2019
About GLOBAL rent a car: 6.7 /10
Did not have available the car I booked. Why not? It was fully paid in advance with a fixed arrival time. One hour into my journey the car developed an engine running fault. It took 5 hours to source a replacement car through an alternative hire company with an additional EUR580 cost.
About QEEQ: 7.0 /10

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Nov 2, 2017
“Fullfilled my needs”
About GLOBAL rent a car: 8.0 /10
Like: I did not want a GPS in the car, was told I would get it anyway, it did not work
Dislike: Signs at the Airport showing where to return Rented cars should be more visible. I almost missed the exit. Last year I needed three attempts

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