The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good

Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process

They didn't have any SUVs in, so had to make do with what they did have (a skoda!). Was offered a number of upgrades for a cost, which I thought awfully kind of them. They seemed genuinely surprised when I suggested that I should be getting a free upgrade given that they didn't have the car I booked available.

Fast and easy rental, polite staff, try to sell extra and upgrade but in good way. return was great, drop the key and got confirmation later.

Easy to book, good price, could explain insurance bit more (in more details) - Overall very good

Fine

Ok, but quite expensive.

Excellent service. Great value for money.

Only slight issue. It was not clear that this was EuropCar rental. Did not see on email that collection point was there.